I am unable to file my complaint in the e portal for complaints of Indian Railways as they have programmed it erroneously. See the reproduction of my complaint form which is not accepted because the PNR Number CANNOT be entered.
Please help us by taking cognisance of the complaint and refund the fare as we were subjected to gross violation of human rights by not allowing the use of the toilet facility. Is it that impossible to examine the train before the journey commencement? This must improve.