INDIAN RAILWAY IS UNABLE TO PROVIDE BASIC AMENITIES

© 2018 Ramaswami Ashok Kumar

Re:  http://www.coms.indianrailways.gov.in/criscm/common/complaint_registration.seam;jsessionid=D2343D2FF93162E59C408F8574B97EF9.cmsapp2ins1

I am unable to file my complaint in the e portal for complaints of Indian Railways as they have programmed it erroneously. See the reproduction of my complaint form which is not accepted because the PNR Number CANNOT be entered.
Please help us by taking cognisance of the complaint and refund the fare as we were subjected to gross violation of human rights by not allowing the use of the toilet facility. Is it that impossible to examine the train before the journey commencement? This must improve.

INDIAN OIL CORPN. SDG MYSORE NEW GOODS ( IOSM ) IOSM INDIAN OIL CORPN. SDG MYSORE NEW GOODS ( IOSM ) KARNATAKA MYSORE POWER CORP. (MG) AMBEV ( MYPS ) MYPS KARNATAKA MYSORE POWER CORP. (MG) AMBEV ( MYPS ) MAIHAR LIME SDG MAIHAR ( MYSG ) MYSG MAIHAR LIME SDG MAIHAR ( MYSG ) MYSORE CEMENT SDG AMMASANDRA ( AMSC ) AMSC MYSORE CEMENT SDG AMMASANDRA ( AMSC ) MYSORE JN ( MYS ) MYS MYSORE JN ( MYS ) MYSORE JN. ( MOEN ) MOEN MYSORE JN. ( MOEN ) MYSORE NEW GOODS TER ( MNGT ) MNGT MYSORE NEW GOODS TER ( MNGT ) MYSORE NEW GOODS TERMINAL BYE PASS STATI ( MBBC ) MBBC MYSORE NEW GOODS TERMINAL BYE PASS STATI ( MBBC ) MYSORE NEW NOTE PRESS SDG MYSORE JN. ( RBIM ) RBIM MYSORE NEW NOTE PRESS SDG MYSORE JN. ( RBIM ) MYSORE PAPER MILL SDG BHADRAVATI ( BDVS ) BDVS MYSORE PAPER MILL SDG BHADRAVATI ( BDVS ) MYSORE PETRO CHEMICALS LTD. CHIKSUGUR ( MPCS ) MPCS MYSORE PETRO CHEMICALS LTD. CHIKSUGUR ( MPCS ) No Station Found

SHARAVATI EXP ( 11036 ) 11036 SHARAVATI EXP ( 11036 ) No Trains Found

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Complaints & Suggestions Registration Form Fields marked with * are mandatory Complaint Details : Complaint/Feedback/Suggestions :* -------Select------- Accident Claims Allotment of seats - berths by train staff Bedroll Complaints Booking of Luggage / Parcels / Goods Bribery and corruption Catering and Vending Services Cleanliness at Station Complaint Related To Kolkata Metro Complaints related to Sleeper Class Feedback/Suggestions Improper behaviour of commercial staff Improper behaviour of non commercial staff Improper behaviour of non railway staff Maintenance / Cleanliness of coaches Malfunctioning of Electrical Equipment Non availability of Water parking Passenger Booking Publicity Punctuality of Train Refund of tickets Reservation Issues Retiring Room (ONLINE) Security Thefts / Pilferages Tour Package Service Related Grievances Unauthorised passengers in coaches WIFI Service Working of Enquiry Offices Misc. Cause Please select your major type of Complaint Sub Complaint :* Rodents Cockroaches Unclean Coaches A/C & Electrical fittings Dirty Toilet Washbasin Dirty/leakage Tap not working - Toilet Tap not working - washbasin Window glass broken Window not locked/unlocked Berth fitting loose/broken Heavy noise under coach surface Door not locked / unlocked Leakage of roof Others Broken Window Coach Jerks Seat fitting (Loose / Broken) Torn (Berth / Seat) Signage in/out side of Trains Torn Curtains Incident Date :* Date Format DD/MM/YYYY HH:MM Complaint against the staff : Report Complaint : Place Of Occurrence : * Select InTrain OnStation Please enter either PNR or UTS number. PNR No.(For Reserved Tickets) : * OR UTS No.(For Unreserved Tickets) : * Train No. : * From Station : To Station : Berth Class : Boarding Station Total Passenger: Total Ticket Amount : Coach No. (like H1, A1, and S1 etc.) : Berth / Seat No. : Station Name (Nearby Station where train is Standing/Passing/Reaching/Departed): Complaint Reported By : Name : Contact No. E-Mail Id. : Address : Please enter the Complaint Description : * 1.COMPLAINT FORM INCORRECTLY PROGRAMMED- PNR NO LAST DIGIT DOES NOT APPEAR. PNR NO. 4652125940 2. BIO TOILST WESTERN STYLE- FLUSH DRY-NOT WORKING. SINK TAP IN THIS TOILET NO WATER/DEFECTIVE.NOT REPAIRED DURING JOURNEY THOUGH INFORMED TO TICKET EXAMINER AND ALSO COACH ATTENDANT. 3. RODENTS RUNNING FREELY. 4. REFUND TICKET FOR NOT GIVING BASIC SERVICE. Attachment if any(Supporting Document) : Add... Upload Clear All Please type the characters appearing in the image below(Letters are case-sensitive.) : *

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